Crawford Technologies Inc acquired Composition Research Technologies in 2020. Crawford Technologies Inc is an industry leader in Enterprise Output Management specializing in High Volume Transactional Data as well as a visionary in document accessibility through inclusion and compliance for PDF /UA and WCAG 2.1 standards. Crawford Technologies suite of Content Services tools combines with the architecture and API support from Composition Research Technologies, ensure that new and current clients have full access to their legacy style High Volume transactional data across all output channels in virtually any format from Print, Electronic, HTML5, multi-channel delivery , Braille, large print, voice, and many more. Crawford Technologies, provider of innovative document solutions that streamline, improve, and manage all aspects of customer communications.
Crawford Technologies Inc. was founded in 1995 and has grown to a group of multiple companies with 150+ employees and has consistently achieved double-digit growth. Offices are located in Toronto, Ontario Canada; Brampton, Ontario Canada; Potsdam, NY; Boulder and Fort Collins, Colorado; Raleigh, NC and London, England. We provide Customer Communications Management (CCM)/Customer Experience Management (CX) software and services to more than 1,800 companies worldwide with focus on Enterprise Output Management (EOM), Content Services/ECM, and Regulatory Compliance (ADA/S508 Accessibility and document archiving). Our client base includes: 17 out of the top 20 insurance companies; 7 out of the 10 largest banks in the U.S.; the 5 largest healthcare payers in the U.S.; and Print Services Providers of all sizes worldwide. Attaining a +73 Net Promoter score in 2020, our overall client satisfaction is considered “world class” by this independent industry benchmark.