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Support Tickets
When you submit a
question, it will be entered into our database for tracking
purposes, associated with your company name. After an initial
assessment by our support department, the resolution of the problem
will be assigned to an appropriate engineer. Submit a support ticket here.
Suggestions
Please tell us your
ideas for enhancing our products, improving our customer service, or
anything else that comes to mind. The
suggestion form is here.
Technical Requirements
Operating System Support
- Windows 2003 Server, Windows 2003 Advanced Server, Windows 2008
Server
Client Desktop Operating System Support
- Windows XP Professional
Hardware Supported
- Server processors
All x86
processors - no limit in the box
- Workstation
processors
All x86 processors
4 GB of memory or
higher
250 MB of disk space for installation
Additional hard disk work space depending on client requirements
Literature
Brochures
Intelligent Printing Literature (PDF,
168KB)
Composition Literature (PDF,
74 KB)
Conversion Literature (PDF,
33 KB)
Product-Services Literature (PDF,
57 KB)
ERM-perfect (PDF,
82 KB)
Case Studies
APL-AEL Server- A Case Study (PDF,
41 KB)
Regions Bank-A Case Study (PDF,
27 KB)
Demos
Over-Site Demo (EXE,
5.57MB)
Compiled HTML Help Files
Over-Site Suite Help (CHM,
1.40 MB)
Getting Started With Over-Site Suite (CHM,
228 KB)
Over-Site Plus Multi-Threading Option (CHM,
268KB)
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