Support Tickets

When you submit a question, it will be entered into our database for tracking purposes, associated with your company name. After an initial assessment by our support department, the resolution of the problem will be assigned to an appropriate engineer. Submit a support ticket here.

Suggestions

Please tell us your ideas for enhancing our products, improving our customer service, or anything else that comes to mind. The suggestion form is here.

Technical Requirements

Operating System Support
- Windows 2003 Server, Windows 2003 Advanced Server, Windows 2008 Server

Client Desktop Operating System Support
- Windows XP Professional

Hardware Supported
- Server processors

  All x86 processors - no limit in the box

 

- Workstation processors

  All x86 processors
  4 GB of memory or higher
  250 MB of disk space for installation
  Additional hard disk work space depending on client requirements

Literature

Brochures
Intelligent Printing Literature (PDF, 168KB)

Composition Literature (PDF, 74 KB)
Conversion Literature (PDF, 33 KB)
Product-Services Literature (PDF, 57 KB)
ERM-perfect (PDF, 82 KB)

Case Studies
APL-AEL Server- A Case Study (PDF, 41 KB)
Regions Bank-A Case Study (PDF, 27 KB)

Demos
Over-Site Demo (EXE, 5.57MB)

Compiled HTML Help Files
Over-Site Suite Help (CHM, 1.40 MB)
Getting Started With Over-Site Suite (CHM, 228 KB)
Over-Site Plus Multi-Threading Option (CHM, 268KB)