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Support Tickets
When you
submit a question, it will be entered into our database for
tracking purposes, associated with your company name. After an
initial assessment by our support department, the resolution
of the problem will be assigned to an appropriate engineer.
Submit a support ticket
here.
Suggestions
Please tell
us your ideas for enhancing our products, improving our
customer service, or anything else that comes to mind.
The suggestion form is
here.
Technical
Requirements
Operating System Support
- Windows 2000/2003 Server, Windows 2000/2003 Advanced
Server
Client Desktop Operating System
Support
- Windows 2000 Professional
Hardware Supported
- Server processors
Intel®
Itanium® 2 processor
Intel Xeon® processor
Intel Xeon processor MP
Intel Pentium® D processor
Intel Pentium 4 processor supporting Hyper-Threading Technology
Intel Pentium 4 processor
- Workstation
processors
Intel
Xeon processor
Intel Core™2 Extreme processor
Intel Core2 Duo processor
Intel Pentium D processor
Intel Pentium 4 processor supporting Hyper-Threading Technology
Intel Pentium 4 processor
- 1 GB of memory
or higher
- 250 MB of disk space for installation
- Additional hard disk work space depending on client
requirements
Customization Support
- Microsoft Visual Studio
Literature
Brochures
Intelligent Printing Literature (PDF, 168KB)
Composition Literature (PDF, 74 KB)
Conversion Literature (PDF, 33 KB)
Product-Services Literature (PDF, 57 KB)
ERM-perfect (PDF, 82 KB)
Case Studies
APL-AEL Server- A Case Study (PDF, 41 KB)
Regions Bank-A Case Study (PDF, 27 KB)
Demos
Over-Site Demo (EXE, 5.57MB)
Compiled HTM Help Files
Over-Site Suite Help (CHM, 1.40 MB)
Getting Started With Over-Site Suite (CHM, 228 KB)
Over-Site Plus Multi-Threading Option (CHM, 268KB)
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